Privacy Policy


At Aggero Solutions S de RL de CV, we respect your need for online privacy and protect any type of personal information that you may share with us in an appropriate manner. Our practice regarding the use of your personal information is as set forth below in this privacy policy statement. As a condition to use Aggero's services, you must give your consent to the terms of the Privacy Policy Statement and its occasional updates. This privacy policy statement applies exclusively to


Aggero does not intentionally collect personal information from users under 13.


Personal information

During the registration process to create a user account, we request your name and email address and you will be assigned a password. This data will be used only for the purpose of facilitating access to your user account. Your name and email address will be used to inform you about new services, releases, upcoming events and changes to this Privacy Policy Statement.

Aggero will have access to the personal information you provide as part of the use of Aggero's services, such as contacts in your Sphere account. We do not share this information for promotional purposes with anyone.

We publish user testimonials on our website. These testimonials may include names and other personal information and we obtain the permission of our users before publishing this information on our website. Aggero is not responsible for the personal information that users choose to publish in their testimonies.

Usage details

We will record the usage details, such as time, frequency, duration and usage pattern, the functions used and the amount of storage used to improve the experience of Aggero's services and to help us provide you with the best possible service.

User account content

We store and maintain emails and other data stored in your user account on our servers located in the United States of America. To prevent data loss due to errors or system failures, we can also keep backup copies of the data, including the contents of your user account. Therefore, it is possible that the files and data remain on our servers, even after having deleted or closed your user account. We may retain and use your personal information and data as necessary to comply with our legal obligations, resolve disputes and enforce our rights. We assure you that the contents of your account will not be disclosed or access will be provided, not even to Aggero employees, except in the circumstances specifically mentioned in this Privacy Policy Statement and in the terms of service.

Visitor details

We use the internet protocol address, browser type, browser language, reference URL, files accessed, errors generated, time zone, operating system and other visitor data collected in our log files to analyze trends, manage the website, track visitor movements and improve our website. We link this automatically collected data with other information we collect about you.


We use temporary and permanent cookies to improve the experience of our Aggero services. Temporary cookies will be deleted from your computer every time you close your browser. When you select the “Stay connected” option in Aggero's services, a permanent cookie will be stored on your computer and you will not have to provide the complete registration information to log in every time you re-enter the Sphere platform. We link cookie information to your email address when you choose to stay connected to keep and remember your preferences on the website.

Aggero Solutions S de RL de CV and our partners [such as distributor partners], affiliates or service providers [such as analysis service providers] use technologies such as cookies, beacons, labels and scripts. These technologies are used to analyze trends, manage the site, track user movements through the site and to gather demographic information about our user base as a whole. It is possible that these companies send us reports based on the use of these technologies both individually and in aggregate.

We use local storage objects (LSO) such as HTML5 to store information and content preferences. Third parties with whom we partner to offer certain features on our site or to display advertising based on your web browsing activity use LSO, such as HTML 5, to collect and store information. Different browsers may offer their own management tools to eliminate HTML5 LSOs.

Orientation or reorientation by behavior

We partner with third parties to manage our ads on other sites. Our external partners may use technologies such as cookies to collect information about their activities on this site and other sites in order to provide advertising based on their interests and exploration activities.


Some pages of our website contain links to external sites. It is advisable to verify the privacy practices of these websites. We are not responsible for the use or improper use of the information you provide on those websites. We encourage you not to provide personal information without corroborating the Privacy Policy Statement of other websites.


We may need to share your personal information and data with our affiliates, distributors, service providers and business partners with the sole purpose of providing Aggero services. It is possible that the purposes for which we disclose your personal information or data to our service providers include, by way of example, data storage, database management and analysis. These service providers are authorized to use your personal information or data only when necessary to provide us with these services. In such cases, Aggero will also ensure that these affiliates, distributors, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate security and confidentiality measures. We will share your personal information with third parties only in the forms described in this Privacy Policy Statement. We do not sell your personal information to third parties. We may share generic aggregated demographic information not linked to any personal information about visitors and users with our partners and advertisers. Please note that it is possible that the laws in various jurisdictions in which we operate require us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or applicable government request. In addition, we may also disclose personal information and the contents of your user account to law enforcement authorities if Aggero determines, in its sole discretion, that such disclosure is necessary to protect the safety of our users, employees or the public in general. If Aggero is involved in a merger, acquisition or sale of all or a portion of its assets or company, it will be notified by email or through a notice on our website, about any change in ownership or uses of your personal information, as well as the options that you may have regarding your personal information.


We adopt the data collection, storage and processing practices and appropriate security measures of the sector, as well as physical security measures to provide protection against unauthorized access, alteration, disclosure or destruction of your personal information, username, password and data stored in your user account. Access to your name and email address is restricted to employees who need to know such information in relation to the provision of Aggero services and are governed by confidentiality obligations.


In the event that we decide to use your personal information for any purpose other than as stated in this Privacy Policy Statement, we will offer you an effective way to cancel your participation in the use of your personal information for other purposes. Occasionally, we may send you an email about new services, press releases and upcoming events. You can choose to stop receiving newsletters and other secondary messages from Aggero by selecting the “Unsubscribe” feature that includes each email we send. However, you will continue to receive essential transactional messages.


We may need to provide access to your personal information and the content of your user account to our employees and service providers in order to investigate any alleged illegal activity or potential violation of the terms and conditions regarding the use of the services of Aggero However, Aggero will ensure that such access is made in accordance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.


We make every effort, including periodic reviews, to ensure that the personal information you provide is used in accordance with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or how personal information is used in order to provide Aggero services, contact customer support services at . We will contact you to resolve your concerns and also cooperate with regulatory authorities on this matter if necessary.


We may modify the Privacy Policy Statement, upon notice, at any time through a service announcement or by sending an email to your primary email address. If we make important changes to the Privacy Policy Statement that affect your rights, a notification of the changes will be sent at least 30 days in advance by email to your main email address. You can cancel the use of Aggero services by email notice within 30 days after receiving notification of the availability of the modified Privacy Policy Statement, if the Privacy Policy Statement is modified in a way that substantially affects your rights in relation to the use of Aggero services. If you continue to use Aggero services after the effective date of any change in the Privacy Policy Statement, such use will be construed as a form of acceptance of the modification of the Privacy Policy Statement. You will not receive email notification of changes to the Privacy Policy Statement that are of minor importance. If you have concerns about how your personal information is used, we recommend you visit periodically.


We offer users the possibility to publish information in blogs and forums to share information in a public space on the website. This information is publicly available to all users of these forums and to those who visit our website. Registration is required to publish information, but given the public nature of both platforms, it is possible that all personal information disclosed within these forums be used to communicate with users and send unsolicited messages. We encourage users to be cautious in the disclosure of personal information in public forums, since Aggero is not responsible for the personal information that users choose to disclose.

Aggero also supports third-party widgets such as Facebook and Twitter buttons on the website that allow users to share articles and other information on different platforms. It is possible that these widgets collect your IP address, the page you visit on our site, and they may establish a cookie to allow the widget to function properly. These widgets do not collect or store any type of personal information of users on the website and simply act as a bridge for your convenience in the exchange of information. Your interactions with these widgets will be governed by the Privacy Policy of the company that provides them.


If you have any questions or concerns regarding this Privacy Policy Statement, contact us at We will respond to all concerns within 30 days of receipt once your identity is determined.


Aggero recognizes that you have the right to access your personal information. Aggero has no direct relationship with the people whose personal data it processes. If you are an individual user of Aggero services, you can contact Aggero directly to correct, modify or delete inaccurate data. In other cases, the person requesting access, or seeking to correct, modify or delete inaccurate data should direct said query to their data controller, who may be a customer of Aggero's services. If it is requested that the data be deleted, we will respond within a reasonable time. We will retain the personal information we process on behalf of our clients for as long as necessary to provide our clients with Aggero services. Aggero will retain your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Aggero may transfer personal information to external service providers that help us provide Aggero services. Transfers to subsequent third parties are covered by the provisions of this Privacy Policy Statement on notification and option and service agreements with you.